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The most common questions, the most honest responses

What time is check-in and check-out?
Check-in: 2:00pm on 
Check out: within 10:00 am
Before check-in and after check-out, you can entrust your luggage to the complimentary luggage room and  benefit from all our amenities for free, Wellness Centre included.

What about room occupancy beyond check-out time?
Ask the Reception desk for late check-out availability on the evening preceding your departure. Subject to availability, you can use the room up to 6:00pm by paying € 30.00 extra charge.

Can I even turn up in the evening?

Yes, our reception desk is open 24/24.

Can I pay with my credit card?
Yes, we accept the main credit cards, including Visa, MasterCard, Maestro, CartaSì, American Express.

Where can I park my car?
The hotel features a free garage with covered parking spaces, as well as three outdoor car parks, still for free. Service subject to availability.

Can I connect to the Internet?
Yes, Wi-Fi Internet connection is available throughout the hotel, including the rooms, the garden and the pool and we also propose an Internet Point with Work Station.

What are the Restaurant hours?
Ristorante Zafferano restaurant is open every day. Lunch is served 12:30pm to 2:00pm, and dinner from 7:30pm to 9:30pm.

What time is breakfast?
Breakfast is served 7:00am to 10:00am.
What is the timetable for the outdoor pool?
The swimming pool is open 09:00am to 08:00pm, May to the end of September.

What are the opening hours for the Four Roses Wellness Centre?
The "Four Roses" Wellness Centre is open daily from 9:00pm to 08:00pm. At certain times of the year, and at the discretion of the Hotel, the timetable may be altered, including early opening and late closing.

What do I need to access the Wellness Centre?
The Wellness area kit provided by the hotel: bathrobe, slippers and towel. Unless otherwise specified, hire is free of charge and included in the room rate. In addition, you must wear a swim cap to use the indoor swimming pool.

Are pets welcome?
We accept small and medium pets (up to 15 kg), if informed upon booking.

Do you provide children's entertainment?
Yes, we propose a paid mini-club for children aged 3 to 12, from 02:30pm to 07:30pm. This service must be requested upon booking.
Babysitting for infants aged 0 to 3 must be booked and is subject to extra charge.

Do you organise parties or other events at the Hotel?
On weekends, or long weekends and holidays, the Hotel organises theme dinners and musical evenings, with free sampling of typical local products.

How can I reach your Hotel from the railway station?
It is really easy. Once in Chiusi Railway Station, take the Bus to Chianciano and get off in Piazza Italia square (30 minutes).
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Overall a good choice
" Considering the very reasonable fare, we found this Hotel satisfying. The pool is very nice, the breakfast, while not sumptuous, provides you all you may need. The Spa area is very good and included in the price. Last, it stays a bit on the hill side and while steps away from the center of the new town, is in a quite location. One thing that frankly disturbed me and did not quite understand was the fact that our room shared its small balcony with an other room. Since this is not a Motel, I was not really expecting to see people 1 ft from my window looking inside. I tried to understand if this is a standard design, or an exception for the rooms designed for families. I did not understand. Should you stay at this hotel, ask for a room with some more privacy. Stayed June 2013, traveled as a couple "
Salt Lake City, Utah